Privacy Policy

Effective Date: Sept. 07, 2025
Last Updated: Sept. 07, 2025

East West Cartage Inc. (“East West Cartage,” “we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our website, https://eastwestcartageinc.com/, and our services. By using our website or services, you acknowledge and agree to the practices described in this Privacy Policy. If you do not agree, please discontinue use of our site and services.

1. Information We Collect

We may collect the following categories of personal information as defined under applicable U.S. law (including the California Consumer Privacy Act and similar state laws):

Personal Identifiers: Name, email address, phone number, business information, and contact details.
Account and Contract Information: Data provided through form submissions, including information necessary to prepare and execute agreements.
Transactional Data: Payment information, billing records, and related purchase or contract details.
Technical Data: IP address, browser type, cookies, analytics data, and other device identifiers.
Form Submissions: Information voluntarily provided when submitting forms (our forms are hosted by Tally).
Media Uploads: Content uploaded to our site may be publicly accessible; you are solely responsible for uploaded media.
Sensitive Personal Data (if applicable): Only collected where voluntarily provided and necessary for contract execution.

We do not knowingly collect personal data from individuals under the age of 18.

2. How We Use Your Information

We use your information for the following purposes:

To provide, operate, and maintain our services.
To communicate with you and respond to inquiries.
To facilitate contracts and dispatch agreements.
To comply with legal and regulatory requirements.
To improve site functionality, including caching and analytics.
For fraud prevention, security monitoring, and risk management.

We process your data under lawful bases such as contractual necessity (to execute agreements), legitimate business interests (e.g., improving services), legal obligations, and consent when required by law.

3. Data Sharing and Third-Party Services

We do not sell your personal information. We may share limited data with:

Service Providers: Cloud storage, web hosting, form processors (Tally), analytics providers, and payment processors, solely for business purposes.
Legal Authorities: When required by law, subpoena, or to protect our rights and operations.
Business Transfers: If East West Cartage undergoes a merger, acquisition, or sale of assets.

Some third-party services we use (for example, for caching or performance) may temporarily process data. We require such providers to maintain confidentiality and reasonable security measures.

4. Data Retention

We retain personal information only as long as necessary for the purposes stated in this Privacy Policy or as required by law. Typical retention periods include:

Contact Form Submissions: Up to 12 months.
Contract and Transaction Records: Up to 10 years (or longer if legally required).
Technical Logs and Analytics: Typically 12–24 months.
Sensitive Data: Retained only as long as strictly necessary for contract fulfillment.

When data is no longer needed, we securely delete or anonymize it.

5. Your Rights

Depending on your state of residence, you may have rights under privacy laws such as the CCPA/CPRA (California), CPA (Colorado), VCDPA (Virginia), CTDPA (Connecticut), UCPA (Utah), and others. These rights may include:

Right to know what personal data we collect and how we use it.
Right to access and request a copy of your personal data.
Right to request deletion of your personal data.
Right to request correction of inaccurate data.
Right to opt out of the sale or sharing of personal data (if applicable).
Right to limit the use of sensitive personal data.
Right to non-discrimination for exercising your privacy rights.

To exercise your rights, please contact us at info@eastwestcartageinc.com. We may require identity verification before fulfilling requests.

6. International Data Transfers

Our services are primarily intended for U.S. residents. If we transfer data outside the United States, we implement safeguards consistent with applicable law, including contractual protections as appropriate.

7. Security Measures and Breach Notification

We use commercially reasonable safeguards to protect your data, including encryption of data in transit and at rest, secure servers and firewall protections, access controls, and staff confidentiality obligations.

In the event of a data breach affecting your personal data, we will notify you and relevant authorities as required by U.S. law.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date. We encourage you to review this page periodically.

9. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, you may contact us at:

East West Cartage Inc.
Email: info@eastwestcartageinc.com
Address: N9375 CTY RD N PO BOX 112 COLFAX , WI 54730, USA
Phone: +1-578-393-4937

This Privacy Policy is intended to comply with applicable U.S. privacy laws, including federal and state consumer privacy statutes. This policy does not create contractual rights beyond those expressly set out herein.